Privacy Policy
This policy explains how Philips handles business contact details and request information submitted through this automotive parts guidance site.
Information we collect
When you send a request, Philips may collect your name, email address, phone number, company name, country, request type, product category, vehicle application notes, OE references, target quantity, and any additional message you provide. The site may also receive ordinary technical information associated with a visit, such as browser type, access time, and general usage data needed to keep the site operating for business users.
How the information is used
Business contact information is used to respond to quote requests, clarify Automotive Lighting or Filters applications, prepare fitment guidance, provide catalog documentation, and support follow-up communication. Vehicle and product notes are used to understand the request and reduce avoidable back-and-forth. Philips does not need sensitive personal information for these services, and you should not submit personal data that is unrelated to a business parts inquiry.
Sharing and retention
Request information may be shared with internal support, sales, catalog, or technical personnel who need it to respond. It may also be shared with service providers that help operate the site or manage business communication. Philips keeps request information for as long as reasonably necessary to handle the inquiry, maintain business records, support follow-up service, and meet legal or operational obligations.
Your choices
You may ask Philips to update contact details, clarify how your request information is used, or stop nonessential follow-up communication. Some information may need to remain in business records if it is connected to a quote, support exchange, legal obligation, or operational security need. By using the form, you confirm that the information provided is appropriate for a business inquiry and that Philips may contact you about the submitted request.